Patrick McGinty
Oct 15, 2019
9:00 PM
He blames the media. Hostile Tweeting is his preferred form of communication, unless you count non-disclosure agreements. He requires no advertising budget, not when his army of online evangelizers will attack anyone who doubts his vision.
Elon Musk is a human bingo card of “Things I Dislike About the 21st Century.”
Musk’s feints and fibs are cataloged in Edward Niedermeyer’s exceptional “Ludicrous: The Unvarnished Story of Tesla Motors.” For car people, Niedermeyer’s book serves as a fair and well-reported look at Tesla’s attempt to merge Silicon Valley arrogance with automotive industry standards.
“LUDICROUS: THE UNVARNISHED STORY OF TESLA MOTORS”
By Edward Niedermeyer
BenBella Books ($27.95)
The book will resonate even more deeply with those who worry about the symbiosis between bombastic figureheads and their online fans. In this regard, “Ludicrous” is an essential case study of how a brash visionary can suck every last speck of oxygen and rationalism from an industry, so much so that it reads like a necessary companion to Kevin Young’s excellent “Bunk: The Rise of Hoaxes, Humbug, Plagiarists, Phonies, Post-Facts and Fake News.”
Musk would be the hoaxer in question. His initial goal at Tesla Motors was to manufacture electric vehicles. Niedermeyer opens with an overview of the company’s early struggles: Tesla’s “turnover was high, its manufacturing quality was poor and its increasingly implausible promises were eroding its credibility.”
It’s telling that these issues are not what worried Musk early on. He was less interested in the industry’s traditional ‘zero-defect’ approach and more interested in … himself. He complains in an email that “the portrayal of my role to date has been incredibly insulting.… We need to make a serious effort to correct this perception.”
The key word is “perception.” Niedermeyer explores how Musk, in the tradition of the American hoaxer, realized he was not in the car business but in the perception business, where “his visions for the future were his most marketable product.”
A good hoax requires a willing public, and for Musk, Tesla’s infancy coincided with a timely social climate. Niedermeyer suggests that the Occupy Wall Street and Tea Party movements gave Musk the playbook for how to capitalize on the public’s distrust of institutions in the wake of the financial crisis, and he soon adopted the attitude that he alone could solve the car industry. As part of his persona, he kept a sleeping bag at the Tesla factory; Niedermeyer is correct to note that “any car company that must rely on the physical presence of its CEO … is essentially admitting that its culture isn’t committed to quality.”
Some of Niedermeyer’s most riveting chapters concern how Tesla coped with quality issues, mainly via non-disclosure agreements that offered “goodwill repairs” on customers’ broken models in exchange for silence. Niedermeyer details his frustrating experience of reporting on the agreements, prompting Tesla to slander him in a company blog post.
The accusations from the company pale in comparison to those Niedermeyer receives from Tesla’s fans. I have spent several months reading his work on “The Drive” website and listening to his two mobility-centric podcasts, “The Autonocast” and “The Merge.” I can confirm that if you peruse the commentary around a Niedermeyer communique, you will find a highly motivated fan base that seems more interested in protecting Tesla’s stock valuation than reading past the headline on stories about the many half-truths Tesla has told about its environmental impact, its full self-driving upgrade and other matters.
To some, these strategies might seem like logical if extreme extensions of proven business formulas, i.e. Tesla has built a strong brand with a loyal consumer base. A Tesla owner would likely note that their Tesla autopilot system can “lane switch” on its own, which, at present, is more than Pittsburgh’s lavishly funded autonomous vehicle companies can provide consumers. Tesla has abided by the Silicon Valley parlance first espoused by Facebook founder Mark Zuckerberg: “Move fast and break things.” Perhaps the automotive industry was broken and deserved to be sped past.
But the things Zuckerberg thinks he’s breaking amount to Sony Walkmans and cassettes. The things that get broken in the car business are bodies and skulls.
That’s the dangerous thing about hoaxing: In order to retain the crowd’s attention, the stakes have to multiply. The old promises won’t do. It’s why Tesla’s full self-driving upgrade is on the way, any moment. It’s why the wall is going to be big and beautiful, just you wait. The subtext is of course: eyes on me.
Patrick McGinty teaches in the English department at Slippery Rock University. He can be reached at Patrick.mcginty@sru.edu and on Twitter at @PatrickMMcGinty.
First Published October 15, 2019, 9:00pm
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